Overview
- AppointmentsPRO is the next step in appointment scheduling for doctors, dentists, chiropractors, ophthalmologists, or even for people who want more functionality than scheduling meetings or appointments through regular computer based programs. AppointmentsPRO allows specified users to schedule, reschedule and cancel appointments ONLINE, as well as keep track of clients' contact information and declare company holidays (days off). Staff members choose when they are available for certain kinds of appointments, and they can then schedule clients into those slots. AppointmentsPRO also allows users to give clients user id's and passwords, which enables the user to log on to the internet and schedule their own appointments with their desired staff member! All of AppointmentsPRO's databases are online, so staff members know exactly when their next appointments are, and clients don't have to call the office and ask for appointments to be scheduled. This can result in a tremendous gain in staff productivity.
Key Features
- View, Schedule, Reschedule or Cancel Appointments - This is of course the heart of the program. This fast, user-friendly tool allows users with the proper access rights to schedule clients (who are previously added to the program's database) with their preferred staff member. Clients are also able to schedule, reschedule, cancel and view their own appointments.
- Holidays and Vacation - This is another tool that is as easy as point and click. When a Holiday is defined on a certain day, neither clients nor staff members are allowed to schedule any appointments for that day. When a Vacation is scheduled for a staff member, the same applies.
- Client Administration - Staff members are allowed to add clients to the AppointmentsPRO database. This enables staff members to schedule appointments with these clients. Staff members are also able to assign user id's and passwords to clients with this tool, which allows clients to schedule their own appointments with their preferred staff member.
- Mass E-Mail - Mass E-Mail is a handy tool in which staff members can send e-mails to either everyone in the office, or only to staff members who are defined as being a certain position in the office. Staff members are also able to send e-mails to every client in their database. All of these options are as easy as filling out on form.
- Staff Work Hours - Staff members are able to specify exactly when they will be in the office, and exactly what they are able to do at certain times while they're in the office. This enables staff members to focus on, for instance, Physicals from 8 am to 12 pm, and regular check-ups the rest of the day. Defining hours is a very simple process because of helpful tools such as recurring events.
- Staff Members - This is where the actual staff is added. With this feature, staff members can have all of their contact information defined (address, phone, cell, e-mail, etc.), as well as their position in the company (which defines what kind of appointments they're able to schedule) and their access rights.
- Positions - The positions feature drives what appointments staff members are able to schedule. Each position is defined by a series of appointment types - or duties.
- Staff Duties - Staff Duties has two factors - which position a staff member is defined as, and what duties that position is capable of doing (above). The user is then able to tell the program that a staff member who is in the "Doctor" position, for instance, is able to schedule only 3 of the available 5 duties a Doctor is defined as being capable of.
- Appointment Types - This is where users are able to add the types of appointments that will later be used to define what certain positions are able to do.
- Preferences and Logout - This very helpful tool lets you customize how far in advance staff members have to define their available hours, how far in advance clients are required to (re)schedule and cancel appointments, and how far in advance staff members are required to define vacation/holidays. You may also choose whether or not to send staff and/or clients confirmation e-mails that their appointment was (re)scheduled or cancelled. This program is very secure with advanced ways of encrypting passwords and other stuff you can't know because it's top secret!
Training
- As with all of our products, you and your employees will be trained for free!
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